Accessibility Consent for MediKaya Healthcare Pvt. Ltd.
Effective Date: [April 2, 2025]
Last Updated: [April 2, 2025]
1️⃣ Introduction
Inclusive Digital Experience at Medikaya Healthcare:
At MediKaya Healthcare Pvt. Ltd., we are committed to providing an inclusive, user-friendly and accessible digital experience for everyone. This includes individuals with disabilities.
Our Role in Medical Tourism:
We are a leading medical tourism company. Our focus is on connecting international patients with world-class hospitals and specialists in India. We ensuring seamless access to high-quality, affordable medical care.
Global Patient Support:
We recognise the importance of digital accessibility and are committed to removing barriers that limit access to essential healthcare information.
Moreover, this commitment aligns with our mission to provide hassle-free medical travel for patients worldwide. This includes patients those from Africa, the USA, Europe, Asia, the USSR and beyond.
Adoption of International Accessibility Standards:
As a result, to ensure equal access to our services, we have adopted international accessibility standards such as:
✔We adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 to ensure a fully accessible website experience.
✔Compliance with the Americans with Disabilities Act (ADA) – guarantees that users from the United States have fair access.
✔For UK users, we follow the Equality Act 2010 (UK Compliance) – Providing equitable website access.
✔Additionally, we meet the European Accessibility Act (EAA) Standards – to support patients based in the EU.
✔Beyond these, we comply with the various Global Digital Accessibility Laws – to respect country-specific regulations and serve for patients worldwide.
Ongoing Commitment to Accessibility:
As a part of our ongoing commitment to inclusion, we continually strive to enhance accessibility-ensuring that every user, regardless of ability, can easily access information, book consultations, and receive the medical support they need.
2️⃣ Our Commitment to Website Accessibility
In addition, MediKaya Healthcare is dedicated to making our website and digital services accessible to everyone, including those with visual, auditory, cognitive, and motor impairments.
🔹The website features User-Friendly Navigation with a simple, structured, and intuitive layout.
🔹It offers Screen Reader Compatibility fully supporting assistive technologies like NVDA, JAWS, and VoiceOver.
🔹All website functions are accessible through Keyboard Navigation, ensuring usability without a mouse.
🔹High-Contrast Display Options enhance readability for users with vision impairments.
🔹Users can adjust font sizes resizable text for better visibility.
🔹Alternative Text (Alt Text) is provided for all images to assist visually impaired users.
🔹For video and audio content, Transcripts & Subtitles are available.
🔹The site is Mobile Optimised fully responsive on smartphones and tablets.
MediKaya Healthcare works proactively to test, review, and improve our website’s accessibility features, ensuring compliance with global accessibility standards.
3️⃣ Accessibility Support for International Patients
As a trusted medical tourism company, we cater to international patients from diverse backgrounds, including those with specific accessibility needs. Our goal is to remove obstacles that could hinder patients from traveling to India for medical care.
🌍Multilingual Support – Language assistance to communicate in a patient’s preferred language.
👨⚕️Experienced Medical Interpreters – Eliminating language barriers during medical consultations.
Firstly, 🛂Visa & Travel Assistance – Helps international patients obtain medical visas smoothly.
Next, 🏨Accommodation Arrangements – Connect patients with accessible hotels near hospitals.
Additionally, 🚖Local Transportation Support – Ensuring comfortable transport for hospital visits.
Moreover, 👩⚕️24/7 Patient Assistance – Dedicated coordinators to support patients at every step.
Overall, our medical tourism services are designed to ensure comfort, safety and accessibility for all patients traveling to India for treatment.
4️⃣ Compliance with International Accessibility Standards
MediKaya Healthcare complies with recognised digital accessibility standards, ensuring that our website and services remain inclusive for patients worldwide.
How We Ensure Accessibility for Patients Travelling to India:
✅Our digital accessibility efforts follow key international standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA – which is a global standard.
✅We also ensure compliance with the Americans with Disabilities Act (ADA) Compliance – to provide an accessible experience for users in the USA.
✅In addition, we adhere to Section 508 of the U.S. Rehabilitation Act, which help make electronic and information technology accessible.
✅Similarly, within Europe, we comply with the European Accessibility Act (EAA) to align with current EU requirement’s.
✅Likewise, the UK Equality Act 2010 guides our commitment to preventing discrimination in digital accessibility.
✅Finally, in India, we follow the Rights of Persons with Disabilities Act (RPWD) 2016 to promote nationwide accessibility.
As a part of our ongoing commitment, MediKaya Healthcare regularly reviews and updates our accessibility features. It ensures ongoing compliance and a seamless user experience for all patients.
5️⃣ How We Ensure Accessibility for Patients Traveling to India
Because MediKaya Healthcare specialises in medical tourism, we take extra care to provide a fully accessible experience for international patients with disabilities or mobility challenges.
Our Accessibility Support Services:
To begin with, 🚑Hospital Accessibility Check – We partner with hospitals that offer wheelchair-accessible facilities.
In addition, 📞Personalised Support – Our dedicated coordinators assist with medical queries and logistics.
Moreover, we provide 🦾Medical Equipment Rental – Assistance with renting mobility aids and medical devices in India.
For your convenience, 🛃Travel Assistance for Patients with Disabilities – We help arrange wheelchair-friendly transport and hotel stays.
Finally, 🌐Customised Treatment Planning – we match patients with hospitals that meet their specific accessibility needs through customised treatment planning.
Moreover, MediKaya Healthcare ensures that every international patient—regardless of disability—receives the best possible support when traveling to India for treatment.
6️⃣ Feedback & Accessibility Support Contact
Furthermore, we actively welcome feedback from users regarding their experience with our website and services. If you encounter any accessibility barriers or require assistance, please do not hesitate to contact us:
📩Email: info@medikayahealthcare.com
📞Call/WhatsApp: +91 9717998697
🌐Website: www.medikayahealthcare.com
We are committed to improving accessibility. Therefore, we will address any concerns as quickly as possible.
7️⃣ Important Disclaimer
Please note: MediKaya Healthcare Pvt. Ltd. is a medical tourism company, not a direct healthcare provider. Instead, we facilitate medical travel by connecting international patients with leading hospitals and specialists in India.
While we ensure the accessibility of our website and services, ultimately partner hospitals are responsible for all medical related arrangements.
Therefore, patients should consult their chosen hospital in advance to confirm accessibility support and facility details.
Although, MediKaya Healthcare cannot guarantee third-party accessibility, we still recommend hospitals that meet diverse patient needs.
8️⃣ Future Improvements & Our Commitment
At MediKaya Healthcare, we remain dedicated to ongoing improvements in accessibility. To the end, we are actively working on the following:
🔹First, expanding Assistive technology compatibility across all digital platforms.
🔹Next, enhancing AI-powered customer support tailored for accessibility needs.
🔹In addition, collaborating with certified accessible hospitals to improve patient care.
🔹Finally, offering downloadable guides to support medical travellers with accessibility requirements.
Above all, we believe that healthcare should be accessible to everyone. As a result we continuously improve our accessibility features to serve our global patient community better.
🌍MediKaya Healthcare – Your Global Partner for Medical Tourism in India! 🌍
We provide accessible, high-quality and affordable medical travel solutions for patients from all continents. No matter whether you are traveling from Africa, the USA, Europe, Asia or even the former USSR, MediKaya Healthcare ensures, above all, an inclusive and hassle-free medical journey to India.
For any accessibility-related assistance, feel free to contact us anytime!💙